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14-day returns, with a prepaid label for approved returns. Returns policy

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Business Information

Last Updated: August 2026

Welcome to Cartvos. We are committed to providing a secure, transparent, and reliable online shopping experience. Below you will find important information about our business and customer services.

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Business Name

Cartvos

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Website

https://cartvos.shop

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Customer Support

Email:

contact@cartvos.shop

Customer Service Hours:

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

We aim to respond to all enquiries within one business day.

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Business Address

Our registered business correspondence address is:

Unit 5 Southgate

Morecambe

LA3 3PB

United Kingdom

Important Notice

This address is provided exclusively for business correspondence, returns (when authorised), and mail reception.

It is not a retail store, showroom, warehouse, or customer walk-in location.

Please do not visit this address without prior written authorisation, as we are unable to offer in-person sales, collections, or customer service at this location.

If you need assistance, please contact our support team by email before sending any correspondence or return.

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Service Area

Cartvos currently serves customers throughout the United Kingdom.

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Currency

All prices displayed on our website are shown in:

British Pounds Sterling (GBP £)

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Payment Methods

We securely accept payments through Stripe, including:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Other supported Stripe payment methods

All transactions are protected using SSL encryption and secure payment processing.

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Shipping

Free UK Delivery
Processing Time: 1–2 Business Days
Estimated Delivery: 3–7 Business Days

For complete details, please visit our Shipping Policy.

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Returns

Eligible products may be returned within 14 days of delivery in accordance with our Refund & Returns Policy.

Please contact our support team before returning any item.

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Privacy & Security

We are committed to protecting your personal information.

Our website uses SSL encryption, and payments are securely processed by Stripe.

For more information, please review our:

Privacy Policy
Terms & Conditions
Cookie Policy

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Contact Us

If you have any questions regarding our business or services, please contact us.

Website

https://cartvos.shop

Email

contact@cartvos.shop

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

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Our Commitment

At Cartvos, we are dedicated to providing:

Premium-quality outdoor living products
Secure online shopping
Transparent business practices
Professional customer support
Reliable UK delivery
A trusted and enjoyable shopping experience

Thank you for choosing Cartvos.

Shop with confidence

How we keep your payment safe

SSL-secured website

Every page is served over HTTPS, so the details you enter are encrypted on the way to us.

Payments processed by Stripe

Card details go straight to Stripe. We never see or store your full card number.

Free standard UK delivery

On eligible orders. Any charge for your postcode is shown before you pay. Delivery policy

14-day returns

Prepaid return label for approved returns. Returns policy